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90 Day Money Back Guarantee

Our policy is simple and straightforward. Everything on our catalog is backed by our 90-Day Money Back Guarantee. This means you can shop with confidence. If you're not completely satisfied with your purchase, just apply for a full refund, within 90 days of receiving your item.

To be eligible for the 90-Day Money Back Guarantee, you must meet the following criteria:  

  1. You must trial our product for 60 days, from the date of delivery, but no more than 90 days.
  2. You must complete at least 8 treatments with our products, with a minimum of 1 treatment per week, and take photos of the areas you are treating before and after each treatment.
  3. If you are not completely satisfied with the performance of our product, apply for our money back guarantee.
  4. To apply for money back guarantee, please, email your progress photos to our customer care representatives at support@reviveskin.co. All images MUST have valid date and time stamps.
  5. All 90-Day Money Back Guarantee applications MUST be submitted within 90 days of receiving your items.
  6. Incomplete, indecipherable or illegible claims will be deemed invalid.
  7. If your application is approved by us, we will provide you with further instructions and a return address.
  8. Items must be returned in the original packaging and without damage (normal wear and tear excepted)
  9. Postage costs for the return of products, are the full responsibility of the Claimant and will not be refunded.
  10. If approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse.
  11. Please note that the refund will not include the outward shipping fee and a restocking fee of $10 USD will be deducted from the final amount you will be refunded for. Refunds will take 3-5 business days to be processed and posted to your payment method.

If you have any questions or concerns, please email us at support@reviveskin.co.